Shipping Policy

Processing Time:

Orders are typically processed within 1–5 business days after payment has been received. This processing time does not include weekends or holidays.

Shipping Time:

US Domestic Shipping: Estimated delivery time is between 2–7 business days depending on your location and selected shipping option.

Canada Shipping: Estimated delivery time is between 7–14 business days.

Please note that shipping times are estimates, and we cannot guarantee delivery dates. Delays may occur due to external factors such as weather or customs processing.

Customs and Import Taxes:

Buyers are responsible for any customs, duties, or taxes that may be applied. These fees are not included in the shipping cost and will be charged to the recipient once the package reaches its destination.

We are not responsible for delays due to customs processing. Thank you for your understanding!

Returns and Exchanges:

We do NOT accept returns or exchanges on orders. However, if there is a problem with your order please contact us within 7 days of receiving your order. We will try our best to assist you!

Contact Us:

If you have any questions or concerns about your order, please reach out to us at jemandace.us@gmail.com or through our Instagram DM. 

Thank you for supporting our small business -`♡´-